techDaily.info :: StorNet® Announces StorTrust Monitor

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StorNet® Announces StorTrust Monitor

Posted: 3/1/2002

Posted By:	StorNet		Contact:	Roland DuBeau
Phone:	9042308283		Email:	rdubeau@stornet.com

STORNET® ANNOUNCES STORTRUST MONITOR

Englewood, CO - February 26, 2002-- StorNet, a leading nationwide provider of networked storage services, recently announced the availability of StorTrust Monitor, an innovative storage resource management service (SRM) providing secure 24x7 storage monitoring. StorTrust Monitor allows customers to retain control of their storage and data while still gaining the cost benefits of outsourcing SRM services.

StorTrust Monitor saves organizations time and money by warning them of critical storage problems that could cause costly outages. StorTrust Monitor, powered by Tek-Tools, Inc.'s SRM technology, captures SNMP data from the customer's environment, determines the criticality of errors, and relays the results to a StorTrust technician who uses this data to identify and troubleshoot the storage issues. Depending on the nature of the error, hardware technicians can be dispatched, or additional information pulled from the customer's location to identify and troubleshoot the problem.

According to Jon Toigo, storage industry expert, columnist, and author of the best-selling book, The Holy Grail of Data Storage Management, "StorNet is on the frontline of a new wave of storage management service providers targeting the middle tier of the market, where management services are much more desperately needed." Says Toigo, first-generation service providers offered services to the top tier - the Fortune 1000 market - where internal capabilities for storage administration already existed. "As an established provider of first and second tier telephone-based technical support on storage issues, StorNet is ideally positioned to facilitate its customers with a more interactive, network-based service."

Chris Wilkes, VP, Managed Services, StorNet, is looking to the future, "Companies are beginning to realize the advantages of outsourcing some of their IT requirements. We call this smart-sourcing. StorNet has a great reputation with a longstanding history of excellent customer service and a forward-thinking approach. StorTrust is the first step into the storage solutions customers will require in the short- and long-term."

"The ability to keep business-critical information available directly impacts a company's viability in today's data intensive, 24x7 business environment", said George Symons, vice president, product management and development, Legato Systems, Inc. "Services like StorNet's StorTrust Monitor further enable customers to effectively manage their storage environments to meet service level demands and minimize downtime costs.

"We're excited about our partnership with StorNet and StorTrust Monitor," said Ken Barth, president of Tek-Tools. "StorNet's monitoring service offers comprehensive, secure storage monitoring that saves customers the time and resources it takes to identify and troubleshoot storage issues." Adds Toigo, "And Tek-Tools is ideally suited to supporting such a service. Their current technology rivals that of most other SRM players in the market, but their network monitoring and management background at Tek-Tools is beginning to show up in the product in the form of some new and important features that will work well in a service provisioning model."

About StorNet
STORNET, INC. is a leading nationwide provider of networked storage services focused on delivering intelligent and comprehensive solutions to solve today's business problems. StorNet analyzes UNIX and NT storage requirements, architects solutions, implements secure automated systems, and provides training, support, and management services. StorNet is headquartered in Englewood Colorado and has 22 regional offices. For more information please call 877-STORNET (786-7638), e-mail at info@stornet.com, or visit our web site at www.stornet.com.

About Tek-Tools
Tek-Tools, Inc. is an innovative provider of XML-based software solutions for multi-vendor environments. Tek-Tools possesses expertise in critical areas including Java, XML, CIM, SNMP, and reporting. Tek-Tools mission is to address "where storage and networks meet™" by delivering easy-to-use, quality products that provide organizations with tangible economic return.

Storage Profiler is the industry's first web-based SRM solution designed for high performance, making it easier for businesses to efficiently manage their servers, databases and storage components supporting mission-critical applications, backup processes and disaster recovery operations. Headquarters are located at 4319 Alpha Road, Dallas, Texas 75244; (972) 980-2890, or visit the Website at

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