techDaily.info :: Alliance Infotech looks out for Channel Partners

Friday, January 09, 2009

Alliance Infotech looks out for Channel Partners

Posted: 10/11/2007

Posted By:	Alliance Infotech		Contact:	Kapil Watts
Phone:	91-11-26371851		Email:	kapil.watts@alliance-infotech.com

New Delhi (India), October 11, 2007- Alliance Infotech leading provider of Computer Telephony and e-business infrastructure software products and solutions has launched its channel partner program, this time more focused on Middle East market.

Alliance Infotech already has its partner program in place and many big names in the industry like Siemens, Alcatel, Avaya Global connect, BPL are associated with the company.

“With the increase in demand of CTI solutions around the globe, VARs (Value added resellers) can capitalize on the customer need. Alliance’s Partner Program allow VARs to accelerate their growth, differentiate their business, and achieve greater profitability” Said Faieza Khan-Business Manager, Alliance Infotech.

Alliance Infotech has kept its partner program flexible, keeping in mind partners of different sizes. The Channel Partner Program is a fully integrated program covering technical, sales and marketing support that allow system integrators, telecommunication solution providers and other IT companies to value add their products and services portfolio. Additional incentives include joint marketing activities, leads sharing and pre sales- support. Alliance biggest values add is its ability to enhance partner portfolio of offering- by providing a stable product with a mix of custom enhancements hence creating a differentiated solution.

Alliance Infotech’s product suite includes products like: Unified Messaging, Voice Loggers, IVR, Fax exchange, Performance monitoring system and Audio conferencing.

UniVersus: - UniVersus is the unified messaging solution from Alliance. Users can now manage, synchronize, and coordinate service interactions across a broad range of communications channels including the Web, email, telephone, fax, text-based chat, and voice over IP (VOIP)- Suited for Large Enterprises and Telecom Operators.

VoiceXchange: - VoiceXchange with a configurable call flow offers a fully integrated Interactive Voice Response (IVR) product to connect your customers, databases, telephones, and fax machines. Customers can call and receive answers to specific questions or place an order and receive faxed confirmation. Suited for Financial Institutions, Banks, Railways, Educational Institutions and Call Centres/BPOs

FaxXchange: - A centralized fax server solution that allows users to send and receive faxes directly from their desktops. This server provides the perfect network fax solutions for all business sizes Suited for corporates, Banks and Call Centres/BPOs

Alliance Arcane: -A voice logger that records and store all outgoing and incoming calls. All calls are recorded digitally and can be redundantly stored on multiple archive storage media. Suited for defense and security agencies

TeleRecall: - The performance monitoring system- that forms a key to monitor, record, store and evaluate the voice calls in a call center - incoming / outgoing. It is used as an agent / trunk side logging with analog / digital interfaces. Suited for call centers and BPO

Konfer: - Alliance offers one of the most effective and efficient audio conferencing services available in the market. Alliance Konfer is a PC based audio conferencing system that handles 30 or more conferee at a single point of time. It allows web based multiple party conferencing with automated dial-in dial-out features and in built logging facility to help record the entire conversation. Suited for large organizations and corporates

About Alliance Infotech
Alliance Infotech (http://www.alliance-infotech.com) is an ISO 9001: 2000 certified company that offers Computer Telephony products and solutions. Established in 1997 and headquartered at New Delhi (India), Alliance has over the years demonstrated expertise in the field of enterprise grade computer telephony components and e-business infrastructure software. The company serves customers across verticals to meet their Customer contact management requirement – Telecom, Banks, Government, Real Estate, FMCG etc. Through custom application development and consulting services Alliance enable companies to reengineer critical business processes for stronger relationships and enhanced interactions. Alliance has over 300 man-years of experience and successfully support systems, which have answered around 10 million calls. For additional information, please visit http://www.alliance-infotech.com

Media Contact
Kapil Watts
Public Relations
Alliance Infotech Private Limited
Ph: 91-11-26371851
Fax: 91-11-26371852
Kapil.watts@alliance-infotech.com

Alliance Infotech Private Limited
B-254 Okhla Industrial Area Phase-I
New Delhi-110020 (India)
Ph: 91-11-26371851
Fax: 91-11-26371852
www.alliance-infotech.com

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