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Cecelia Alvarez Joins Tech Benders
Posted: 2/24/2003

Posted By: Tech Benders, LLC Contact: Karen Fredricks
Phone: 954-360-9909 Email: kfredricks@earthlink.net

Pompano Beach, FL…Tech Benders, LLC is pleased to announce that Cecelia Alvarez has joined its staff as Director, Customer Support. In this position, Alvarez is responsible for all aspects of ACT database installation, maintenance, and troubleshooting for Tech Bender customers.

Alvarez, who is an ACT! Certified Consultant, has 20 years of computer experience. As a Novell computer network administrator, she managed a 50-user network and resolved hardware, software and upgrade issues so that the network operated smoothly and efficiently. Her database management experience includes importing and exporting data, designing customized reports, training users, restoring and maintaining databases, and troubleshooting.

According to Karen Fredricks, author of ACT! 6 for Dummies which is scheduled to appear in bookstores at the end of next month, “I had the opportunity to work with Cecelia before I established Tech Benders and was impressed by her ability to anticipate and meet client needs and her customer service orientation.”

“Karen is the leading ACT! authority,” states Alvarez, “and she is an excellent teacher. I’m excited about working with her again and having the opportunity to strengthen my knowledge and skills.”

Tech Benders provides a variety of services to businesses of all types and sizes, including needs analyses to determine hardware and software requirements, installation of selected software packages, troubleshooting, software customization, and training. Tech Benders prides itself on the ability of its staff to show businesses how to operate more efficiently and more profitably.

Fredricks, President and founder of Tech Benders, has over 20 years of computer consulting and training experience in South Florida. During this time, she has acquired in-depth expertise in the operational requirements of a broad spectrum of businesses. She is an ACT! Certified Consultant, an ACT! Premier Trainer, and leader of the South Florida ACT! Users Group. Fredricks was selected to host the Fort Lauderdale stop of the national launch of ACT! 6.0, an event which attracted 450 ACT! users from around the State.




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