techDaily.info :: Deploy Tech Announces Release of TechEXPERT NOW!sm Service

Tuesday, January 06, 2009

Deploy Tech Announces Release of TechEXPERT NOW!sm Service

Posted: 8/22/2002

Posted By:	Deploy Tech		Contact:	Derek Cheung
Phone:	954 9169891		Email:	derek@deploytechinc.com

DEPLOY TECH ANNOUNCES RELEASE OF TechEXPERT NOW!sm SERVICE

Fee-Based Membership Program Provides South Florida Small Businesses Expert Technical Support Service

Davie, FL – August 20, 2002 – Deploy Tech, the leading provider of technology solutions to small and medium-sized businesses, today announced the availability of its TechEXPERT NOW!sm service, an innovative program that enables South Florida businesses to receive prompt technical support via hotline assistance, remote assistance and/or on-site visits through a fee-based membership. The TechEXPERT NOW!sm service delivers reliable, cost-effective technology support to SME (small and medium size enterprises) and SOHO (small office home office) without the extensive costs of internal IT departments and inefficient and costly manufacturer technical support lines.

“I am extremely happy with the TechEXPERT NOW!sm service,” said Gayle Elliott, president of Exhibit Effects, Inc., a Boca Raton-based tradeshow display company. “I used to seek out technical support from friends and business contacts to solve my everyday problems, but most of the time I couldn’t get the answers I needed. Since I’ve signed up for TechEXPERT NOW!sm I just pick up the phone and even my most mundane technical issues are resolved quickly. I would recommend this service to any small business owner.”

The TechEXPERT NOW!sm service is available through membership plans that are tailored to meet the varying demands of SME and SOHO. The membership plans offer business owners technical resolution and enhanced user productivity in a variety of areas including problems with Operating Systems, Network and Equipment, and Business Applications. TechEXPERT NOW!sm members also receive a substantial discount on on-site service rates. There are three levels of membership plans designed to fit a company’s specific needs. The current annual plans available are the Basic Annual Membership Plan, Plus Annual Membership Plan, and the Premium Annual Membership Plan. Each plan offers key benefits to members including hotline assist minutes, system profile, discount on service rates, reduced service call option, free tip and trick seminars and a free newsletter subscription. The Plus and Premium plans offer extended benefits that include technician preference and on-site response priority.

“TechEXPERT NOW!sm really helped me and my business during the installation of my DSL connection,” explained Arnel Charite, president of BIC Productions. “The service provided me with the support I needed for a technology asset that will improve productivity and efficiency throughout my business. In addition, the TechEXPERT engineer was extremely helpful and supportive. He took the time to walk me through different system issues and helped me to better understand and use my computer system.”

The TechEXPERT NOW!sm service is already garnering considerable interest from consumers and technicians alike in the South Florida region. Deploy Tech strives to build strong ties with both constituents by providing invaluable resources for ongoing training by Deploy Tech staff and hardware/software vendors and manufacturers. This community provides an excellent foundation for continuing professional growth and relationship building among members.

About Deploy Tech
Deploy Tech, headquartered in Davie, FL, is a provider of technology solutions to small and medium-sized businesses. The company offers a variety of products and services that enable organizations across a variety of markets to improve revenue through effective use of technology. These include TechEXPERT NOW!sm, (www.techexpertnow.com) an innovative service that enables small and medium-sized businesses to receive prompt technical support through a fee-based membership, deployment services for a variety of industries (www.deploytechinc.com), and Crate Pro (www.cratepro.com), the most popular government specification crate design and costing software in the world. Founded in 1993, as My-Crow Solutions, Inc. by Jeffrey Duck, the company was renamed Deploy Tech in 2001. The company is a strong supporter of regional growth initiatives including the InternetCoast, South Florida Technology Alliance, and the Broward Alliance as well as local charity organizations such as Future Point. For more information, please call (954) 916-9891.
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